I have a friend using aol 9.7 and the links aren't clickable for things like egreeting cards. When I send her something with a clickable link from my email, she can't open it. But why do AOL users have difficulty opening links when it's sent from a different email server? So I understand that the older versions of AOL doesn't allow its users to put clickable links in the email. Some people can work they way around this issue and others can't. It also depends on how tech savvy the person is. The best way to overcome this issue, if possible, is to include the link as an attachment. This is why many newsletters include the whole html address for the link and ask AOL users to simply copy and paste it into their address bar. I don't think there is anything that can be done about that. The new version of AOL allows the user to include a clickable link, but sometimes it can't interpret email links sent by another email server. September 5, I know what you mean and I think the problem is with AOL. I will keep this in mind because I send egreeting cards a lot. I have a few friends who are still using AOL. While Gold looks and works similarly to the original AOL Desktop, it lacks some of the latter's major features, most notably AOL Instant Messenger, which was shuttered by the company in late 2017. I use Firefox and I guess I should check how I have it set up. The service is sometimes referred to as AIM Mail where AIM stands for AOL Instant Messenger which is AOL’s instant messaging.
In my preferences I have checked HTML composing, but the links people receive from me are not clickable! However, if I send the mail to myself what I receive is the clickable link! Most of my friends are too lazy to cut and paste the none clickable links which adds to the problem. AOL Mail is a free web-based email (webmail) service provided by AOL.
the problem arises when in include a link in an outgoing email.
I do not use the AOL software (browser), but I do use the AOL website every day to manage my email. If you are using an outdated version of the AOL email program, and you want to be able to use hyperlinks, the simplest option is to upgrade. Those versions do not readily accept clickable links in the typical format, so unless or until all users upgrade, the links will not work properly for all users. It is more a matter of past versions of the email program that may be still in use, having issues with the formatting.
In conclusion, it is not necessarily the case that AOL does not “allow” clickable links. Therefore, it’s probably still best to include a separate, AOL friendly link if you want clickable links to be available to those who receive email from you. Many may still be using 5.0 or an earlier version, which means that the links still won’t work properly, even if you are an AOL member who has upgraded.
However, that does not mean that all clients will upgrade and use the newer versions. Click Continue once you selected the username. Select the desired username by clicking on it. On the Sign On screen, click the small arrow pointing down to bring up a list of all stored usernames. The new versions of AOL email interpret HTML better, allowing more versatility for users. Once signed on, click the Sign Off menu at the top and select Switch Screen Name.